Last updated: 5/20/2026
Welcome to Norvella. By accessing or using our website, you agree to the following Terms of Service. Please read them carefully before placing an order or using our services.
Website Use:
By using this website, you agree to use it only for lawful purposes and in a way that does not interfere with the operation, security, or accessibility of the site.
We reserve the right to refuse service, limit access, or cancel orders if fraudulent, abusive, or unauthorized activity is suspected.
Product Information & Availability:
We work to ensure that all product descriptions, pricing, specifications, and images are presented as accurately as possible. However, occasional errors or updates may occur.
Because some products are handcrafted, made-to-order, or sourced from multiple suppliers, slight variations in finish, color, dimensions, or appearance may occur.
We reserve the right to:
- Correct pricing or description errors
- Update product information
- Discontinue products at any time without notice
Order Acceptance:
Placing an order does not guarantee acceptance. All orders are subject to review and availability.
If we are unable to process your order for any reason, you will be notified and refunded in full.
Pricing & Payments:
All prices displayed on our website are listed in USD unless otherwise stated.
Payments are securely processed at checkout through trusted payment providers. We do not store or directly access your payment information.
Shipping & Delivery:
Estimated delivery times are provided for convenience and may vary depending on carrier conditions, customs processing, weather, or other factors outside our control.
Norvella is not responsible for shipping delays once an order has been handed to the carrier. However, we will always do our best to assist customers with tracking or delivery concerns.
Returns & Refunds:
Please review our Refund Policy for complete details regarding returns, damaged items, cancellations, and refunds.
Intellectual Property:
All content on this website, including text, logos, graphics, product images, branding, and website design, is the property of Norvella and may not be copied, reproduced, or distributed without written permission.
Limitation of Liability:
To the fullest extent permitted by law, Norvella shall not be liable for indirect, incidental, or consequential damages resulting from the use of our website, products, or services.
Changes to These Terms:
We may update these Terms of Service from time to time to reflect changes to our business, policies, or legal requirements. Continued use of the website after changes are posted constitutes acceptance of those changes.
Contact Information:
If you have any questions regarding these Terms, please contact us:
Email: support@norvelladesign.com
Website: https://norvelladesign.com